Frequently asked questions

Trip advice & quotations: We are very happy to give you free advice for a custom private safari.
We will make a plan for you based on your wishes and budget and we calculate the costs of your wishes for you.
Of course you can make changes to your plan to fine tune it to your wishes and budget.
If you decide that you book with us, we will be more than happy to continue fine tuning the details of your holiday, until it is the perfect adventure of your dreams.

If you are not ready to book with us yet, we reserve the right - at some reasonable point - to ask you for a consultancy fee for extra advice hours.

Everybody nowadays has an endless source of (conflicting) advice and idea's available, called Google.
We are a professional safari tour operator and we can not endlessly research and calculate everything that a person sees on the internet for free.
We hope you understand this and that you respect our time  and effort to help you.

Of course we do. We have agreements with all major campsites, lodges and hotels in Zanzibar and on mainland Tanzania.
Feel free to have a close look at our accommodations page with descriptions, images and links to the websites of the accommodations.

Yes, there are very cheap safari operators active online. Especially in China. But it is wise to ask yourself how this is possible.

Accomodation rates are the same for everyone and the entrance fees and taxes are fixed. So, they must compromise in some way.
Maybe they save on the quality and experience level of the drivers or they compromise on the service level?
Or it is the maintenance of their safari-vehicles?

We know that we are not the cheapest tour operator in Tanzania (that’s not our goal), but we are sure (and our guests confirm it) that we deliver the best value for money, and we love to go far beyond the guests’ expectations, with very reasonable prices. 

Having said that, one safari is rarely comparable to another, especially because our safari’s are mostly custom created for you.

We pride ourselves in giving an extraordinary personal service and a 100% happy customer-score.

Tanzania is not the cheapest safari country, unfortunately. Because it is the best safari country.
The price levels differ mainly because of the rates of the accomodations.
Some National Parks are more popular than others. These parks have higher entrance fees and the accomodations are also more expensive.
Taxes, government fees, fuel, etc are fixed. We can not change that.

We have close cooperations with most hotels and lodges and as an official Tanzanian Safari Operator, we get special discounts.
We always try to negotiate the best rates for you.

On average you must count on a price of €250-€275 per person, per day for a economical budget friendly safari. You will sleep in safari camps with shared amenities or a budget accomodation. Camping is a great experience in nature. We highly recommend it.

A mid range safari costs typically €350-€400 per person per day.

A safari with luxury accomodations will cost you €525-€600 per day.

If you want to really luxury++ safari prices can easly be €1000 per day or more.

These general rates are common for all safari operators in Tanzania.
Check them on the worlds largest safari platform, SafariBookings.com.
https://www.safaribookings.com/how-much-does-an-african-safari-cost

After we receive your request, we will provide you with a detailed itinerary and price quote. This is based on the input in your request. 
Often we will also dicuss your specific wishes via email, WhatsApp or WeChat.
The work we do to create your itinerary is free of charge.
Subsequent reasonable requests and other changes (of mind) are also processed free of charge by our safari-coordinators.
(Excessive requests for alteratons can be subject to a charge for our time.)

After you are happy with the itinerary we will send you an invoice for the deposit.  As soon as we received your deposit, your booking is final.
We will then start to make the reservations for you in the hotels of your choice.
We will also send you your booking voucher.

It is possible that a room is not available anymore. Some guests need so much time to decide that rooms are already reserved by other travellers.
In that case we will book another accomodation for you at the same level of luxury and quality.

Deposit:
A non-refundable deposit of 40% is required at the time of booking, unless agreed otherwise.
We use this to reserve your hotels and lodges. The deposit will be deducted from the total cost of the safari tour. 

Final Payment: The remaining balance must be paid no later than 30 calendar days before the start of your safari tour, unless agreed differently. Failure to make the final payment may result in cancellation of the booking without refund of the deposit.

Deposit & Cancellation
  • A 40% deposit secures your booking.
  • The final balance is due 30 days before the start date. Payment can be made via bank transfer or credit/debit card, with a 3.9% surcharge for international transfer costs.

Cancellation by the client:
  • Cancellations 90 days or more in advance of the start of the safari, incur a 20% fee.
  • Cancellations 89-60 days in advance incur a 30% fee.
  • Cancellations 59-30 days in advance incur a 40% fee.
  • Cancellations 29-15 days in advance incur a 70% fee.
  • Cancellations 10 days or less in advance incur a 100% fee.

Cancellation by Luna’s Wild Rides:
  • The Company reserves the right to cancel a safari tour in exceptional circumstances beyond its control, such as natural disasters, political instability, or unforeseen operational constraints. In such cases, the Client will receive a full refund of all payments made to the Company.
  • Cancellation terms can vary per tour. If a different policy applies to a certain tour, the Company will inform the Client before the booking.
  • Any additional fees (e.g., bank charges) associated with refund to the Client are the responsibility of the Client.

Yes, after you booked with us and we have received your deposit in our bank, we will make the reservations for your hotels/lodges/camps.

We can – of course – not guarantee the availability of your preferred rooms, if you haven’t booked yet.

If your preferred accomodation is no longer available at the time of your booking, we will book an alternative accomodation for you at the same level of luxury/quality.

The rates for domestic flights can vary enormously depending on the season, the number of free available seats in an airplane, the airline, the type of airplane, etc. We try to be the best safari operator in Tanzania. We are not in the business of reselling airplane tickets and we don’t want to add unnecessary costs.

Read this page to see how we can help you to book your local flights fast, easily and cheap, So you get the best value for money.

Our Terms and conditions are available in the footer of our website.
Click here to read them please.

Officially no vaccinations are required if you travel to Tanzania, including Zanzibar (as well as to all Southern African countries), unless you come from an endemic country (WHO-list of endemic countries). There is no reported yellow fever cases in Tanzania since 1992.

If you travel to Kenya, Uganda, Rwanda, DRC, then a yellow fever vaccination certificate is required. Please note that yellow fever certificate is valid for 10 years, so it might make sense to get vaccinated if you plan to explore African and South American countries further. 

Vaccinations against Tetanus, Diphtheria, Polio or Hepatitis A&B is not a requirement, but we recommend to make sure you have them up-to-date.

What about malaria?
In some regions of Tanzania malaria is a concern, so we advise to take simple precautions. Wear long-sleeves and long pants in the darkness hours, use mosquito repellents and mosquito nets while sleeping. Prevent mosquito bites, but do not panic if you get a mosquito bite – not all of them, but only a certain kind of mosquito transmits the disease.
In case of sudden symptoms like fever, headache, nausea, muscle pain, report to our guide and travel consultant, and we will arrange a consultation of a health practitioner. To tell the truth, nowadays malaria is quite a rare occurrence among travelers in Tanzania and Southern African countries, and it is easily and quickly cured before the patient even feels really sick.

Our Safari packages typically cover all your major costs, such as transportation, accommodation, meals, drinking water and all activities stated in the itinerary as included. You should bring some cash money for extra alcoholic and non-alcoholic drinks, meals that are stated as not included, souvenirs, tips and items of personal use. After you book your trip, if you need, we can help to estimate the amount of pocket money in your case.

Cash is typically much more welcome than bank cards. Please make sure to have USD bills issued not earlier than 2009, since older bills will not be accepted in African countries. We also advise you to exchange part of your cash into local currency (Tanzanian shillings or another one) – this tip will help you to save on small expenses.

Giving tips on safari is customary and very encouraged in Tanzania and other African countries.

We recommend around $10-15 per person per day for the safari driver guide, and around $200-250 per person to the mountain crew for the entire climbing program (or equivalent in euro or in a local currency).

Gratuities to other staff and tribespeople during cultural excursions is at your discretion.

Upon your reservation we will email you a universal packing list (with clothing, footwear, etc.) and give more detailed advice according to the season of your journey and the type of trip that you have booked. 

Please be aware that some items can be rented upon your arrival (such as Kilimanjaro climbing gear, snorkeling accessories, etc.) – and we are of course happy to arrange that for you. In other cases (for example, a camping safari), camping gear is already included in your package.

General recommendations:

A duffel bag or soft-sided bag is recommended for ease of carrying and packing inside the safari vehicle.
Ensure the bag is durable, waterproof, and lockable.
Valuables should be kept in a separate day pack or backpack.
Leave any sentimental or monetary items at home.

Clothing:
Pack for hot days and cool nights.
Choose mid-tone colors and avoid white or bright colors that may distract animals.
Avoid dark colors like black and blue as they can attract flies.
Safari classics like olive, green, and khaki are ideal choices.
Dress casually for evenings at lodges, even luxury lodges.
Check the temperature before traveling to ensure adequate warm clothing for the season.
Always bring a waterproof coat.
Respect Tanzania’s conservative culture by avoiding short shorts or low-cut tops.

Shoes:
Trainers and sports sandals are sufficient for most safari activities.
Sandals are also good for walking around the camp at night.
Flip-flops for showers may be preferred.

Sun Protection:
A good pair of sunglasses and a wide-brimmed hat are essential for sun protection.
High-protection sunscreen and lip salve are also crucial.

First Aid:
Pack a first aid kit with antiseptic, antihistamine cream and tablets, Nurofen or equivalent painkiller, eye-drops, anti-diarrhoea treatment, bandages, medications for personal allergies/asthma, insect repellent containing Deet or Picaridin, rehydration sachets/vitamin tablets, and assorted plasters.

Photography & Electrical Equipment:
A strong bag or carry case to protect the camera is recommended.
Spare/extra batteries are essential.
Memory/Storage media, including 2 memory cards in case one gets corrupted, are necessary.
Binoculars are crucial for wildlife spotting. (We provide one pair of binoculars per safari-vehicle.)

Photography Etiquette:
Photography of military installations is forbidden in Tanzania.
Bridges, border posts, and airports are also sensitive areas.
Be cautious when taking photos and don’t breach these restrictions.
Act with discretion and respect when taking photos of people, always ask for permission beforehand.

Electrical Charging:
All our safari vehicles have power/charging points.
Bring travel adaptors to ensure they are compatible with your appliances/devices.
Most accommodations use Type G plug sockets.

We travel in safari-customized 4WD Toyota Land Cruisers with an opening roof for prime game viewing and undisturbed wildlife photography opportunities. Each vehicle carries up to 5-7 passengers, each passenger is guaranteed to have a window seat.

The cars have sockets for charging your devices, a radioset, a refrigerator with drinking water, and a pair of binoculars.

For transfers in Zanzibar and mainland Tanzania we use modern Toyota Alphard Minivans. Our vehicles are regularly serviced and are always in a great condition to take you off-road.

 

Our travelers stay in comfortable and authentic hotels, lodges and tented camps, all with en-suite bathrooms. Tented camps are permanently set-up spacious and furnished canvas tents, where you will enjoy all the amenities of a hotel or lodge while feeling as close to the wilderness as possible.

Adventurous camping safaris can also be arranged for you upon request. The your will be provided with all the necessary camping gear, our special chef’s service and use of shared shower and WC facilities. We cater for any budget and any travel wishes, but your safety is guaranteed whatever kind of accommodation you choose.

Yes. We are child-friendly company. We recommend to travel with children of 5 years old and above, since most safari itineraries imply quite long time spent in a vehicle.Although if you are sure that your children under 5 are used to traveling long distances, they are certainly welcome, as soon as you are responsible for their well-being during the trip.

From our end, we are happy to adapt the tour for you if you are traveling with a toddler or a young child by designing an itinerary with shorter road trips, accommodating you in family rooms. We provide favorable discounts for children and teens under 15 years old.

In our private safaris, either they are budget, mid-range or luxurious, we do not use lunch boxes like many other safari companies. We serve the lunch with real plates and cutlery. It is almost like a restaurant experience in the heart of the wilderness.

This is for two reasons:
1) we want guests to enjoy full hot lunch of local Tanzanian cuisine (or other cuisines, upon prior request) instead of dry and unhealthy snacks that are usually out into lunch box. We also provide variety of fresh seasonal fruit
2) we avoid unnecessy waste such as carton boxes, disposable plastic cutlery and plastic packaging. 

We ask our guests to bring a reusable water bottle (of any material: plastic, metal, silicone, glass), preferably of 700-1000 ml volume, which you will be filling with drinking water that we provide for your safari.
Our safari vehicles have a cool storage for drinking water.

We do this for the purpose of reducing plastic waste. Imagine how many disposable plastic bottles would have to be thrown away otherwise! Not to mention that empty disposable plastic bottles pile up in your safari jeep and cause your extra unnecessary inconvenience.

Recent scientific research has shown that the water in disposable bottles is heavily contaminated with plastic particles at nano level. You don't want that in your body.

We are here to enjoy the beauty of nature. Not to pollute it.

In most of East Africa and certainly in Tanzania, this is not an option.
You can not enter a national park without a certified wild life guide / driver by law.
We have our own modern safari vehicles and very experienced drivers / guides who know where the animals can be found.

Also, it takes practice and skill to drive in Tanzania. Road conditions can be very challenging, especially during the rainy season and Tanzania drives on the left side of the road, like the UK and Ireland, which is not easy when you are not used to that.

Yes. If you are traveling alone, we will advise you to join the closest scheduled departure of a small group (usually up to 5, sometimes up to 7 members) in order to make your trip less pricey and more fun. You must be flexible about your travel dates.

The easiest way to get a SIM card is on arrival. You can not pre-order them because you need to show identification.

Sim Cards can be bought at most airports, but not at every airport. There is no SIM card shop at Kilimanjaro (JRO), to give an example.

Our driver, who picks you up at the airport will be happy to bring you to local SIM card shop and assist you. These shops are often a bit cheaper than the ones at an airport.

SIM cards are cheap in Tanzania and activation is quick.

We recommend Airtel or Vodacom as they work well both in towns and in more remote area’s.

At any moment you can contact us via WhatsApp, WeChat or telephone.

WhatsApp & WeChat: +31629136313.
WeChat ID: WildRides

While you are on safari, you can also contact our guide/driver. They will do everything in their power to help you.

We will gladly assist you with any question: